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Ellipal FAQ

  • What happens if my ELLIPAL is broken, lost or stolen?

Users can quickly and easily recover their account using mnemonics on a new wallet.

  • What happens to my coins if ELLIPAL stops all of its support?

Your account can be recovered with mnemonics on any other wallets that accepts 12 words format.

  • How many accounts can ELLIPAL hardware wallet hold?

ELLIPAL hardware wallet can hold from 5 to 10 accounts depending on the size of each account. A single account can hold every currency that ELLIPAL supports. Therefore, there is no need to create a new account for every coin you hold.