Effective Date: 1 January 2026
Shipping Policy
This Shipping Policy describes how Rayko Pty Ltd ABN: 68577364621, trading as Encrypted Hardware, handles shipping for orders placed on the Site.
1. Free Shipping (Australia Only)
We proudly offer free express shipping to all customers within Australia. No minimum spend is required.
2. Dispatch Times
All orders are shipped via Australia Post Express within 1 business day.
Orders placed on weekends or public holidays will be shipped the next business day.
3. Estimated Delivery Times
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Australia: 1–3 business days
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New Zealand, USA, UK: 5–14 business days (delivery times may vary based on location and local customs)
4. Tracking Your Order
Once your order has been shipped, we will email you a tracking number, usually within 24 hours of placing your order.
5. International Shipping
We currently ship to the following international destinations:
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New Zealand
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United States
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United Kingdom
Shipping costs and delivery times are calculated at checkout based on destination and order weight. All shipping weights are rounded up in accordance with carrier requirements.
Important: Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
We do not ship to countries outside of Australia, New Zealand, the USA, or the UK at this time.
Need Help with Shipping?
If you have any questions about your order, delivery, or tracking, please contact us at contact@encryptedhardware.com.au